Support Center
We're here to help. Find the answers you need below.
AI Assistant
For questions about encryption, passwords, and how to use the app.
Our AI-powered chatbot (available on the dashboard) can instantly answer most common questions. It's the fastest way to get help with general topics. Please note the AI cannot help you recover lost passwords or keys.
Email Support
For technical issues, feedback, or other inquiries.
If you encounter a technical bug or have other questions, you can reach out to our support team via email.
support@filefortress.appPlease Note:
For your security, we have no access to your files, passwords, or security keys. We cannot help you recover lost passwords or decrypt files. Please ensure you have backed up your keys before contacting support.